The Organization's Quality Assurance System (QAS) was first certified by BVQI (now Bureau Veritas Certification - BVC) in 1999 for compliance with ISO 9001:1994. Subsequently, in conjunction with the revision of the ISO 9000 series of standards and the enactment of the ISO 9001:2000 standard, a Quality Management System was developed and implemented for compliance with the ISO 9001:2000 standard and later for compliance with ISO 9001:2008, based on a process approach, certified by Lloyd's Register Quality Assurance (LRQA).
Upgrading the Quality Management System with the requirements of BDS EN ISO 14001:2015 (regarding environment) and ISO 45001:2018 (regarding occupational health and safety) and ISO 27001:2013 (regarding information security), Abilico plc developed and implemented an Integrated Management System (IMS), aiming to achieve and demonstrate good performance by managing environmental, occupational health and safety and information security risks.
The processes required for Abiliko plc's ISM and applicable in the Organization are divided into two main types:
A) Management processes:
Human Resource Management.
B) Processes describing core activities:
Project (site) management;
Maintenance of industrial and technical infrastructure sites;
Construction, installation, repair and operation of energy facilities;
Sales and Marketing;
Procurement of equipment, materials and services;
Energy efficiency audits in industrial systems and energy efficiency certification of buildings;
Consultancy and construction supervision within the meaning of the Building and Construction Act;
Management of environmental aspects;
Occupational health and safety management.
The EMIS documents describing the above processes reflect:
The sequence and interaction of these processes;
The provision of resources for their effective operation and control;
The criteria and methods for monitoring and controlling the processes
The management and employees of Abilico S.A. ensure the continuous monitoring, respectively measurement and analysis of these processes in order to implement actions necessary to achieve the planned results and ensure their continuous improvement and refinement.
The documentation of the Integrated Management System of Abilico S.A. consists of the following types of documents concerning quality, environment, occupational health and safety and information security:
ISM Manual, describing the Integrated Management System of Abilico plc and containing the documented and stated policy and objectives on quality, environment, occupational health and safety in the Organization and information security;
Documented procedures required by the standards: for document and records management; for environmental management; for occupational health and safety management; for information security; for internal audits and for non-conforming product management, corrective and preventive action; and for complaint management and resolution;
Process flowcharts to ensure the planning, operation and efficient management of processes;
Forms designed to efficiently document the results of activities;
Regulations for the organization and operation of Abilico S.A., describing the structure of the Organization, the functions and tasks of its divisions;
Internal rules for the salary in Abiliko S.A;
Rules and regulations of the internal labour regulations of Abiliko S.A;
Code of Ethics for employees, suppliers and subcontractors of Abilico Plc;
Job descriptions regulating the qualifications, responsibilities, authorities and interactions of staff;
Quality, environmental, occupational health and safety and information security records.
The ISM Manual introduces Abilico plc employees and customers to the principles of establishing, maintaining and managing quality, environmental, occupational health and safety and information security in all of the Organization's activities in accordance with the requirements of BDS EN ISO 9001:2015, BDS EN 14001:2015, SO 45001:2018 and ISO 27001:2013. It discusses the overall Integrated Management System in terms of the Quality, Environment, Health and Safety and Information Security at Work policy, measurable objectives and the documents required to achieve them, with reference to procedures from the IMS, outlined processes or other Organisation documents relating to quality, environment, health and safety and information security at work.
The documented procedures of Abilico plc ensure that all documentation and data related to the requirements of BDS EN ISO 9001:2015, BDS EN 14001:2015, SO 45001:2018 and ISO 27001:2013 and documents of external origin are controlled. Documents relating to projects under development - technical specifications, technical reports, project documentation, drawings, etc. - are subject to control. Prior to the use of the data or release of the documents, they shall be reviewed and approved by qualified and authorized personnel for adequacy and sufficiency.
The efforts of the Senior Management and staff of Abiliko plc are directed towards the exact compliance with the Client's and external stakeholders' requirements relating to the quality of the product/service provided by the company, environmental protection, occupational health and safety, in order to achieve their full satisfaction. Continuously evaluate the work process and look for ways to improve it by using measurable indicators.
The senior management of Abilico S.A. declares its commitment to the implementation and maintenance of the Integrated Management System, as well as to the continuous improvement of its efficiency, involving all employees of the company.
Quality, Environmental and Health and Safety Policy, Information Security and Risk Management Policy
Code of Ethics for employees, suppliers and subcontractors of Abilico plc;